HOW TO RETURN CO₂ CYLINDERS

Return & Redeem is a simple 4 step process.

• Enter your Greater Toronto and Hamilton Area postal code to see if you are eligible for online return.
• Use our easy tool to request a pickup.
• Receive your coupon(s) code directly to your email address.
• Redeem on any product on sodastream.ca

For the home Return & Redeem, you must return a minimum of 2 empty CO₂ cylinders at one time.

There is maximum limit of 18 CO₂ cylinders you can return at once, however there must be a minimum of 2 CO₂ cylinders for the home Return & Redeem.

In-store, when you bring in your empty CO₂ cylinder, you can exchange it for a full one, paying only for the price of gas.

With our online Return & Redeem, your cylinders will be picked up from your home. You will receive a digital coupon code for a minimum of $30 off for 2 cylinders, (+ an additional $15 per returned cylinder above 2) that you can use on sodastream.ca. You can apply this coupon code to: the purchase of a new CO₂ cylinder, flavours, a new sparkling water maker or accessories.

No. You can apply your coupon towards the purchase of any product on sodastream.ca.

Our home Return & Redeem is currently being tested in limited Greater Toronto and Hamilton Area locations, including Halton, Peel, York and Durham. However, we are planning to expand to other Canadian postal codes in the coming months. Sign up for our newsletter be the first to receive updates on eligibility in your neighbourhood.

You can schedule a pickup using our online registration tool. Enter your Greater Toronto Area postal code to determine if Return & Redeem is available in your neighbourhood. Sign up/login to an account, enter your information and we will do the rest!

You do not have to be home at the time your courier picks up your cylinders.

You will receive coupon code via email by end of the day of your scheduled pickup.

On the day of your scheduled pickup, you will receive an email with your unique coupon code that can be used on your next sodastream.ca purchase.

You will receive one unique code for the total value of each CO₂ cylinder returned. If you return two cylinders, you will receive a coupon code for $30. If you return 3 cylinders, you will receive a coupon code for $45. If you return 10 cylinders, you will receive a coupon code for $150.

If schedule to return 6 or more cylinders, you will be given the option to split your coupon into two unique coupon codes. This option is only given at the time of filling out a pickup request.

No, you may only use one coupon code per transaction.

Yes, you can use it for anything unless specified.

Yes, 5 p.m. the night before is the cut off for next day pickup.

We do not currently have an online exchange program. However, we do have a new home Return & Redeem allows you to return empty CO₂ cylinders for free.

Yes, standard shipping rules apply. Free shipping is applied to all orders on sodastream.ca with a pre-tax/after-coupon amount above $99.

House Member/Customer
1. Pickup is contactless to ensure the health and safety of both you and our team.
2. Our team member will place a box in front of you and step aside.
3. Please put the cylinders in the box and you are done!

Concierge/Security/Doorstep
1. Print the confirmation email.
2. Put a rubber band around the cylinders with your printed email.
3. Leave your packaged CO2 cylinders with your concierge/security/doorstep.

Yes. If you do not have a printer, just write your name, Return ID, and number of cylinders on a piece of paper.

If you do not have a printer, just write your name, Return ID, and number of cylinders on a piece of paper.

Yes, there will be an expiry date with each code.

Pick up is available for next 7 days except Sundays or holidays.

You can go to your account information to find your code. A history of your CO₂ returns and coupon codes can be found under "CO2 Returns History".

If your cylinders do not get picked up, please contact our customer service right away with the details of your pick-up registration. We will contact the courier and get back to you to schedule a new pick up within 24 hours.

Coupon Code is valid only for one time use. Entire coupon value must be redeemed in one transaction.

There are a number of indications that show your cylinder is empty:

• When you press the carbonating button you will not see any bubbles and gas going into your bottle of water.
• Even after repeated presses you don't hear the 'buzzing' sound
• The carbonating button may stay down
• The carbonator sputters, showing you have run out of CO₂

We recommend keeping a spare cylinder in the cupboard, so you never run out of bubbles!

You have two options! You can exchange your empty cylinder at one of our open, participating retailers via in-store exchange or curbside exchange. Or, if you do not want to leave your home, you can return your empty cylinder online through our new home Return & Redeem. If you return an empty cylinder, you will receive a $30* coupon code (+ an additional $15 per returned cylinder above 2) that can be redeemed on our SodaStream products.

On average, the cylinder will make up to 60 liters of sparkling water. This is an average, and of course depends on how bubbly you like your beverage!